Ike - same plug-ins are used on my other site.

Mr. Papa - same IP used as I'm able to download for my one site no problem but not my other. The site that it won't work on is a newer site that I hired a company to rebuild. So they must have done something in the rebuild where it won't update. I, and they, just don't know what and I was trying to prevent paying them more money to figure out what they did (or didn't do). They said they just did a copy and paste from my old site to the new one.

If there is no obvious solution on your end can you direct me how to do a manual update?

Thank you!

Hello,

I have done extensive testing on this and anytime my website tries to download the update file from https://simple-press.com/downl.....php?id=728, it gets a 503 service unavailable response (see debug log below). The site is able to retrieve the XML file that there is an update, but the zip download just does not work. I tried a brand new installation of Wordpress with nothing other than the Forum on a new subdomain of my site, and I got the same error when trying to update. I tried on another domain, and it updated fine. So it works on everything I try that’s NOT this one top level domain. It even works on the same server with a different domain. Is it possible that my TLD is blocked on simple-press.com's network/firewall?

I have a test site I could send you the details so you could login and test on your end to compare against your logs.

I am fully aware that I can manually update this (and I will until this is resolved), but I am trying to benefit from the convenience of using the updating capabilities of Wordpress, so I would like to get this working.

Thank you very much for your time and help on this.

Here is the debug response output from the package download attempt:

[13-Jan-2016 20:44:00 UTC] Array
(
[headers] => Array
(
[date] => Wed, 13 Jan 2016 20:44:00 GMT
[server] => Apache
[x-powered-by] => PHP/5.5.29
[expires] => Thu, 19 Nov 1981 08:52:00 GMT
[cache-control] => no-store, no-cache, must-revalidate, post-check=0, pre-check=0
[pragma] => no-cache
[set-cookie] => PHPSESSID=aa346d5d4e73641c20fa89539729e8fb; path=/
[vary] => User-Agent
[content-length] => 0
[connection] => close
[content-type] => text/html
)
[body] =>
[response] => Array
(
[code] => 503
[message] => Service Unavailable
)
[cookies] => Array
(
[0] => WP_Http_Cookie Object
(
[name] => PHPSESSID
[value] => aa346d5d4e73641c20fa89539729e8fb
[expires] =>
[path] => /
[domain] => simple-press.com
)
)
[filename] => /tmp/download-manager-hF2CV2.tmp
)