Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Can't access Forum admin windows
Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jun 16, 2018 - 9:59 pm

so lets try going to forum - toolbox - housekeeping and resetting the auths cache... dont think it will help, but want to verify it first...

next step will be to see what your wp capabilities are in the wp user meta entry in the db...  we may have to reset them for you for some reason...

Avatar
Jimmy Thomson
Australia
Member
Free Members
sp_UserOfflineSmall Offline
Jun 16, 2018 - 10:50 pm

Also, just in case, this is the address that gets called up when I click on the Forum admin link in the Dashboard menu: 

https://www.flat-chat.com.au/w.....admins.php

Avatar
Jimmy Thomson
Australia
Member
Free Members
sp_UserOfflineSmall Offline
Jun 16, 2018 - 10:55 pm

Mr Papa said
so lets try going to forum - toolbox - housekeeping and resetting the auths cache... dont think it will help, but want to verify it first...

That's part of the problem - I can't access the Toolbox or any of the other menu options.  Even when I follow the prompts on this weird display, I eventually get to the "you don't have access to this page" message

next step will be to see what your wp capabilities are in the wp user meta entry in the db...  we may have to reset them for you for some reason...

  

OK, what do I need to do?  

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jun 17, 2018 - 12:22 am

DOH!  sorry...

Please see this post:  https://simple-press.com/suppo.....r/#p158568

Avatar
Jimmy Thomson
Australia
Member
Free Members
sp_UserOfflineSmall Offline
Jun 17, 2018 - 1:00 am

OK.  I think I might leave this to my web designers as I can sense my potential for screwing things up growing rapidly.  Thanks.  I'll let you know how I go.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jun 17, 2018 - 9:00 pm

Please let us know how you make out... 

Avatar
Jimmy Thomson
Australia
Member
Free Members
sp_UserOfflineSmall Offline
Jun 17, 2018 - 9:54 pm

Will do

Avatar
Jimmy Thomson
Australia
Member
Free Members
sp_UserOfflineSmall Offline
Jun 20, 2018 - 1:23 am

No joy.  My website guy loaded the code but it hasn't helped.

Meanwhile I have had a message from Google about "soft 404" pages - all of which have SP prefixes.  Don't know if this is related but it would seem to be a bit of a coincidence if it wasn't.

I have sent a PM with the URL

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 20, 2018 - 4:37 am

I do not appear to have a PM from you. Can you re-send please? To both myself and @mr-papa - and are you supplying credentials so we can login to see if we can locate what might be happening? Please also add a link to this thread so we know what it is about...

andy-signature.png
YELLOW
SWORDFISH
Avatar
Jimmy Thomson
Australia
Member
Free Members
sp_UserOfflineSmall Offline
Jun 20, 2018 - 5:02 am

I can't see a PM button for you.  Sent it to Mr Papa

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 619
Members: 17362
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10127
Posts: 79625