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Can't access Forum admin windows
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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jun 16, 2018 - 9:59 pm

so lets try going to forum - toolbox - housekeeping and resetting the auths cache... dont think it will help, but want to verify it first...

next step will be to see what your wp capabilities are in the wp user meta entry in the db...  we may have to reset them for you for some reason...

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Jimmy Thomson
Australia
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Jun 16, 2018 - 10:50 pm

Also, just in case, this is the address that gets called up when I click on the Forum admin link in the Dashboard menu: 

https://www.flat-chat.com.au/w.....admins.php

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Jimmy Thomson
Australia
Member
Free Members
sp_UserOfflineSmall Offline
Jun 16, 2018 - 10:55 pm

Mr Papa said
so lets try going to forum - toolbox - housekeeping and resetting the auths cache... dont think it will help, but want to verify it first...

That's part of the problem - I can't access the Toolbox or any of the other menu options.  Even when I follow the prompts on this weird display, I eventually get to the "you don't have access to this page" message

next step will be to see what your wp capabilities are in the wp user meta entry in the db...  we may have to reset them for you for some reason...

  

OK, what do I need to do?  

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Jun 17, 2018 - 12:22 am

DOH!  sorry...

Please see this post:  https://simple-press.com/suppo.....r/#p158568

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Jimmy Thomson
Australia
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Jun 17, 2018 - 1:00 am

OK.  I think I might leave this to my web designers as I can sense my potential for screwing things up growing rapidly.  Thanks.  I'll let you know how I go.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jun 17, 2018 - 9:00 pm

Please let us know how you make out... 

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Jimmy Thomson
Australia
Member
Free Members
sp_UserOfflineSmall Offline
Jun 17, 2018 - 9:54 pm

Will do

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Jimmy Thomson
Australia
Member
Free Members
sp_UserOfflineSmall Offline
Jun 20, 2018 - 1:23 am

No joy.  My website guy loaded the code but it hasn't helped.

Meanwhile I have had a message from Google about "soft 404" pages - all of which have SP prefixes.  Don't know if this is related but it would seem to be a bit of a coincidence if it wasn't.

I have sent a PM with the URL

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 20, 2018 - 4:37 am

I do not appear to have a PM from you. Can you re-send please? To both myself and @mr-papa - and are you supplying credentials so we can login to see if we can locate what might be happening? Please also add a link to this thread so we know what it is about...

andy-signature.png
YELLOW
SWORDFISH
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Jimmy Thomson
Australia
Member
Free Members
sp_UserOfflineSmall Offline
Jun 20, 2018 - 5:02 am

I can't see a PM button for you.  Sent it to Mr Papa

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