hmmm…I see the same behavior in all browsers on your forum link.  I am unable to click on the image but I can click on the attachment link.

Here’s a lightbox in EDGE using the post from your forum link:

https://www.screencast.com/t/wrz2six1F01.

If I use EDGE on our forums I can click on the image itself and the lightbox will work.  For example, this thread has an image in one of its replies.  When I click on the image (using EDGE), it pops up just fine.

So I think the issue might be specific to your site.  (Likely a conflict of some kind).  But the user can still click the attachment links at the bottom of the post the view the images.

Thanks.

Sorry, perhaps I didn’t explain properly.

Pop up works fine in Edge.

It’s using Edge to make the post, not what browser you’re viewing the post with.

When you use Edge to write the post and add the image, the issue occurs.

Thanks

Hi:

I think I might need a little bit more information.  Maybe a quick video illustrating the issue?  I just tried making a post with EDGE and have no issues dragging and image attachment into the upload area or viewing the image in the post. 

Thanks.

Good idea, here’s a link to a video showing the issue:

https://vimeo.com/wooddesigner/review/325518849/12e0dd02a3

I’ve deleted the topic by the way but hopefully it makes more sense now.

Hi:

I see what you’re pointing out in the video.  Unfortunately I was unable to reproduce it on my test sites.  I tried it with jpg and png images.  Both types of images popup after a reply or a new topic in edge. 

I then tried with and without text in the post (combined with the images) and the images still popped up when clicked.

The only thing I can think of is there is some sort of minor conflict with another plugin or the WordPress theme that only manifests when Edge is used.  Its almost as if some sort of css tag we depend on is being stripped before the post is saved.  Can you create a post on your site in edge with an image and then place the link here? I’ll look to see what tags its wrapped in and then compare it to our test servers.  

Thanks.

Sorry for late reply, thought what I had to send you was complicated until I re-read.

Here’s a link to a post (20th March) where the issue is happening:

https://wooddesigner.org/forum/polyboard/out-of-memory/

Thanks

Hi:

Yeah, its just like I thought – there is a missing tag.  For some reason on your site, the HTML anchor tag that wraps the image is not present.  Something is stripping that tag out when uploading to your site via edge.  Its probably some sort of minor conflict with another plugin or the wp site theme.  

Only one way to find out for sure – turn everything else off.  That would be much more convenient if you have your WP host just make a duplicate of your site so you can test things there.

Thanks.

Ok, thanks for this. We’ll pass this issue to support at our end.

Hi:

One thing I would like to try would be to post from our computers to your site.  I still have your temporary password that you created for us to perform the upgrade so can use that. I just didn’t want to post to a live topic on your site!

Thanks.

Yes, please go ahead, let me know when you’ve finished testing and I’ll delete. Thanks

Hi:

Ok, thanks.  All done.  Seems as if the issue is still there even when using a brand new install of windows and edge.

I deleted the topic thread so you don’t have to do that.

Thanks.

Well, thanks for checking. We’ll try to find a developer to take a look at the issue at our end.