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Michael Walden
72 Posts
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Nov 13, 2017 - 3:43 am
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I’ll check this out and get back to you asap. The help desk at my hosting service is currently only doing emergency support. I can chat with them in the morning.

“I must stop him from being one of those who call themselves good because they have no claws.” ― Irvin D. Yalom, When Nietzsche Wept

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Michael Walden
72 Posts
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Nov 13, 2017 - 1:09 pm
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OK. Spent some time with Tech Support today. They do indeed use the ‘mod_security’. We turned it off and waited to be sure the change had taken place. I attempted several times to update the plugin settings to no avail. Same results.

They did tell me to mention, and I quote: “Also let them know that the server runs a Varnish caching service. if the plugin spawns php sessions, that may be conflicting with the Varnish service”

I would think, though I certainly have little knowledge of such things, that if this were the issue I would be having all kinds of problems with the rest of the system.

So, here we are  eek

“I must stop him from being one of those who call themselves good because they have no claws.” ― Irvin D. Yalom, When Nietzsche Wept

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Yellow Swordfish
Glinton, England

16436 Posts
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Nov 13, 2017 - 3:04 pm
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Did you ask them to take a look at the php error log as suggested?

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Michael Walden
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Nov 13, 2017 - 3:50 pm
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Yes, they said they did not see anything that they thought would be causing this issue. 

“I must stop him from being one of those who call themselves good because they have no claws.” ― Irvin D. Yalom, When Nietzsche Wept

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Yellow Swordfish
Glinton, England

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Nov 13, 2017 - 5:58 pm
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Really? Curious answer. I wonder if they knew what they were looking at…

OK – we can take a close look if you like.

Could you please create an account so that we can log in and see the forum behaviour. Please send a PM to both myself (Yellow Swordfish) and Mr Papa.

It helps if you can include links to not just your forum but also to this topic so we can get to it quickly to re-read what has been said. A brief reminder of the problem is also very helpful.

And this would need to be a user account that has SP Admin capability so we can look closely at the linking admin form and its behaviour.

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Yellow Swordfish
Glinton, England

16436 Posts
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Nov 14, 2017 - 4:54 am
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Ah – at last. Sorry – perhaps we should have gone for doing this earlier!

The problem is down to a small change in WordPress itself introduced in 4.8.3 that, I am sorry to say, was a late change and I understand has caused quite a lot of plugins to have a small problem here and there. It is also a problem we have been actively working on these last few days in preparation of releasing an imminent update.

The only problem with the blog linking form is the use of the placeholders in the link text. that is the placeholders surrounded by the % symbol.

If you can use plain text – i.e., ‘Join the forum discussion’ with none of the placeholders then all will work as expected and the admin  form will save. I have just proven this on your site.

Apologies for this issue. As I say, we were somewhat caught unawares if the late change – which is rare – and do have an update in the pipeline which is currently being tested and does – as I have just found out – address this specific issue.

By the way – placeholders are used elsewhere in the forum admin. if you do not change them then they will continue to function but editing or adding one will cause the same problem until the plugin is updated.

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Michael Walden
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Nov 14, 2017 - 10:43 am
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No apologies necessary. 🙂 Just glad to know that it will work now. Thank you!

“I must stop him from being one of those who call themselves good because they have no claws.” ― Irvin D. Yalom, When Nietzsche Wept

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Yellow Swordfish
Glinton, England

16436 Posts
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Nov 14, 2017 - 2:51 pm
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you’re welcome and we will get a proper fix out soon.,

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