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themes-topic
Broken Theming, none applied
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TIMM
Eastern Arizona
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Dec 14, 2018 - 4:32 pm
Recently there was an update to simplepress and we applied it, not sure that it is relevant to this problem as we have been too busy with other issues to have checked on the forum right afterwards. Now it appears that no theming is being applied regardless of the theme chosen. I have made sure the theme folders are in the right place on the server and that there weren't any permission errors. The themes show as available and we can assign and activate them and even choose the overlays, yet nothing changes.
 
Could you please advise on what may be doing this?
 
Thanks,
Michael
 
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Mr Papa
Simi Valley, CA
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Dec 14, 2018 - 5:06 pm

from what version to which version did you upgrade?  manual or through wp updater?

are you using the css cache?  if so, try clearing it on forum - toolbox - housekeeping...  and no wp caching plugins, right?

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TIMM
Eastern Arizona
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Dec 14, 2018 - 5:46 pm

I imagine it was not too old, we initially installed it about a month ago and have been using the WordPress updater. I only do manual updates when something is broken.

If it's needed we can give admin access to the WordPress install.

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Mr Papa
Simi Valley, CA
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Dec 14, 2018 - 7:30 pm

well, really need to know if you are/were on 5.x and now 6.x...  major upgrade...  if on 6.x, want to make sure you have the latest plugins and themes...

did you clear the css cache as requested?

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TIMM
Eastern Arizona
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Dec 14, 2018 - 8:15 pm

Let's assume that was the case, I don't know when the upgrade happened or when version 6 was released. If that was the case what is the best method to go about fixing it? What folders are safe to remove from sp-resources and which ones should stay? What other steps are needed?

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TIMM
Eastern Arizona
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Dec 15, 2018 - 11:46 am

Please ignore that last reply, general and xlm cache have been flushed and the version we are still on is Version 5.7.5.3, what would be required to update to version 6 and use the supported themes and plugins?

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Mr Papa
Simi Valley, CA
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Dec 15, 2018 - 12:43 pm

6.x is a nice improvement...  you can read some details here:  https://simple-press.com/versi.....available/

First and most importantly (just in case), is to get a db backup in case something happens...

Are you running a stock theme or a custom theme?  if custom, a few more steps...

but the upgrade instructions are here:  https://simple-press.com/docum.....rsion-6-x/

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TIMM
Eastern Arizona
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Dec 15, 2018 - 1:42 pm

Thanks for the quick reply, I followed the instructions given and made sure the themes were up to date as well, v2.0 for the barebones. Still not changing the way it is shown from the image I provided above. I created a new page (forums-test) and changed the integration to see if maybe it was that. Could it be from the newest WordPress update or maybe a theme issue (wp theme, not sp theme) or something silly we overlooked?

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Mr Papa
Simi Valley, CA
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sp_UserOfflineSmall Offline
Dec 15, 2018 - 2:12 pm

not likely... working with WP 5.0 just fine...

you said you cleared xml and general caches, but I asked for you to clear (reset) the combined css cache... some toolbox area...

what happens if you switch to the barebones css sp theme (vice normal barebones)?  

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TIMM
Eastern Arizona
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sp_UserOfflineSmall Offline
Dec 15, 2018 - 2:18 pm

Turns out there was nothing wrong with simple-press, the guilty verdict was another plugin. It had turned off php execution calls. Once I disabled it, everything was back to normal, well PLUS and upgrade. Thanks for pointing out there was a newer improved version, we would have missed it with it not auto-updating, very glad to see you move to that feature!

Again, thanks for all the help and sorry if was a burdon,

Michael

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